Somehow, the problems slipped through the cracks of the fabled "Toyota Way" and did immeasurable harm to the brand's reputation for safety, ...
Toyota to Replace Accelerator Pedals for Owners Who Are Unhappy With Repairs New York Times
Toyota Recalled Floor Mats in Canada in 2003 New York Times (blog)
Toyota trouble: What can the automaker do to save its image? CBC.ca
Alexandria Town Talk -Macleans.ca -my.hsj.org
Toyota to Replace Accelerator Pedals for Owners Who Are Unhappy With Repairs New York Times
Toyota Recalled Floor Mats in Canada in 2003 New York Times (blog)
Toyota trouble: What can the automaker do to save its image? CBC.ca
Alexandria Town Talk -Macleans.ca -my.hsj.org
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