Friends with 2014 Honda Odyssey van having brake issues at 32k miles

[toyotafan]

According to jd powers, the 2014 Odyssey is a turkey with loads of design and performance issues.

We've got a friend with a seemingly new and totally loaded 2014 EX-L van that's already had to get new brake pads, rotors turned a lot and front tires at 32k miles.

I guess I could see maybe the tires going out, but brakes going out that early and needing to get turned already? This is driven by a sweet Sunday school type of lady, not really hot rodded around.

Anyhow, just goes to show you that any manufacturer can put out junk. The new 2014 town & country is getting rave reviews.

 

[toyotafan]

Plus the wife said that "Fred" is the service advisor at Huggins Honda and he was a jerk. Treated her like she didn't know anything, takes down to her, etc. I wasn't there, just reporting what I hear.

 

[jazz]

Last service advisor i talked to was a jerk. I had my toyota in for a safety inspection and he told me the cost would be $5k to $7k. Due to having recent surgery i was not doing the service myself. I spoke to the service advisors mechanic and told him to nail down a firm quote.. $1400.00 parts, labor and taxes included. That service advisor seems to think that the length of the list of things requiring attention represented a certain dollar value. Pretended to be an expert in the mechanical field! That was a few years ago,,the service advisor guy is now working elsewhere wearing a blue vest and stocking shelves. Guess the shop figured he was not helping attract business with his method of determining repair costs. Usually service advisors I have met over the years have a pretty good mechanical background and don't scare off business.

 

[toyotafan]

Honda contacted me through twitter, but our friends don't want to push the issue at this point to see if their pads should be covered or not.